1. Request account deletion
- Email qping.app@gmail.com from your registered owner email address with the subject “QPing account deletion”.
- Identify the business or account you want removed. Do not include your password or copies of customer records.
- Support will verify your authority and confirm the scope, any retention exceptions, and the status of your request.
This page provides a contact route; it is not an automatic deletion form. Removing the installed app, clearing browser data, or reloading does not delete your account or backend records.
2. Customer records and feedback
If you joined a business's queue or gave it your information, contact that business first about customer records, visit history, payment information, and feedback. If you need QPing's help, email qping.app@gmail.com with enough context to identify the request without sending unnecessary private information.
The daily queue reset preserves history and payments; it is not a deletion operation. Anonymous feedback does not collect a customer name or mobile number. Visit-specific feedback is linked to the existing visit and customer.
3. Information held elsewhere
Messages, downloaded files, screenshots, and records held independently by a business or another service must be managed with that party. Deleting QPing information does not delete copies already shared through WhatsApp, email, or exports.
The sample category selector on this website displays fictional examples and resets on reload. It does not create customer records.
4. Questions
Read the Privacy policy for information about storage and services. Support will confirm the processing timeframe for a verified deletion request.